Alma Delia Silva

Alma Delia Silva has extensive experience in customer service and support, currently working at Maderarte Industrial/Tamarindo since April 2015 in the role of Servicio de atención al cliente. Prior to this, Alma Delia Silva worked at Axtel from January 2013 to April 2015 as an Ejecutivo Centro de Atención Empresarial, focusing on supporting business clients through sales, prospecting, billing, and technical support. Between 2000 and 2012, Alma Delia Silva served in a Social Media role at Axtel, managing customer service accounts on platforms such as Twitter, Facebook, and YouTube while also handling collections, sales, and retention efforts. Alma Delia Silva holds a degree in Informática Administrativa, obtained between 1989 and 1994.