Mohammad Sawalha

Mohammad Sawalha is a seasoned professional with extensive experience in community support and data analysis. Currently serving as a Senior Community Support Specialist at Tamatem Games since November 2019, responsibilities include managing player inquiries and promoting products through various communication channels. Prior to this role, experience at OSN from April 2017 to November 2019 involved data analysis for retention marketing, overseeing campaign performance, and managing customer service operations. Earlier career at Umniah included roles in workforce management, on-floor support, and call center operations, consistently achieving performance targets and enhancing customer service standards. Mohammad holds a Bachelor's degree in Business Administration and Management from Zarqa University, completed in July 2015.