Kathia Suero-Cuevas

Kathia Suero-Cuevas currently serves as a Credit and Collections Investigator at Tampa Electric since November 2022. Previously, Kathia was a Customer Service Professional at TECO Energy from May 2020 to November 2022. Prior to this role, Kathia held various positions at Church's Chicken from January 2013 to January 2020, including Operations Excellence Coach, Market Leader, and Training Restaurant Manager. In these roles, Kathia was responsible for administering training and development activities, supervising operations of multiple restaurants, and implementing initiatives to enhance operational efficiency and service quality. Notably, Kathia developed training programs and materials to support business process changes, ensuring compliance with company standards and continuous improvement within the organization.