Lejla Canales

Lejla Canales has extensive experience in the electrical utility industry, currently serving as the Digital Customer Experience Program Manager at Tampa Electric since June 2011. Over the years, Lejla has held various roles, including Distribution Design Technician, Lighting Field Engineering Technician, Administrative Technical Aide, Customer Service Professional, and Business Cooperative Education Student. In addition to professional experience, Lejla is also a Steering Committee Member for the Customer Experience Certificate Program at the University of South Florida Muma College of Business since September 2021. Lejla holds a Master of Business Administration (MBA) from the University of South Florida Muma College of Business (2019 - 2020) and a Bachelor's degree in Information Technology from the University of South Florida (2016 - 2018).