Jonnise M.

Jonnise M. is a Senior End User Support Manager at Tandigm Health, overseeing a team of support analysts and managing ticket queues for various applications, including Microsoft Office and EMR systems. With extensive experience at Fiserv, Jonnise held multiple roles such as Client Technical Support Manager, where management of 14 direct reports was crucial, and Technical Support Lead, supervising a team of 15. Jonnise began a career in technical support as a Senior Technical Client Support Representative, addressing client inquiries and resolving operational issues. Jonnise holds a Bachelor’s degree in Business Administration and Management from Drexel University.