Tangam Systems
Richard Burgess is a Senior Support Engineer with extensive experience in technical support roles at various companies. Richard has shown leadership in Visual Studio environments, demonstrated excellent customer service skills, and has a proven track record of client satisfaction. Richard has a degree in Software Engineering and Management from McMaster University.
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Tangam Systems
Tangam Systems is the global leader in recommendation-driven gaming optimization software, trusted by casino gaming resorts to maximize profits in over 110 casinos across nine countries. Tangam’s award-winning flagship software, TYM, turns data into actions to optimize spread planning, game-mix, and dynamic management for table games. In 2021, Tangam launched SODA, a platform that delivers unique insights to optimize slot floor mix, settings and placement. Merging decades of multidisciplinary experience in casino operations, artificial intelligence, software engineering, mathematics, and statistics, Tangam’s patented algorithms and visualizations are backed by exceptional business and IT support. Sign up at www.tangamsystems.com/tangam-academy. Tangam’s popular operational efficiency best practices are also available on regular blog posts on our website. Contact Us: info@tangamgaming.com