Alan Jonathan

Alan Jonathan is a seasoned professional with extensive experience in operational management and vendor relations. Currently serving as a Team Lead Manager at Tangoe since April 2021, Alan oversees client account monitoring and ensures compliance with Service Level Agreements while facilitating training and process improvements. Prior roles include Senior Vendor Ops Associate at Cloudtail India Private Limited, where Alan collaborated with stakeholders on vendor compliance, and Senior Officer at Tesco HSC, responsible for operational oversight and mentoring. Alan began career as an Officer in Product Operations at Tesco, focusing on pricing accuracy and promotion management. Alan holds a Bachelor of Commerce degree from St Joseph's College of Commerce.