Ranjan Roy is a Technical Support Engineer II at Tanla Platforms Limited since July 2023, with expertise in SMS flow, DLT, and addressing various communication issues. Prior to this role, Ranjan served as a Technical Support Engineer (L2) at Aress Software from March 2021 to July 2023, focusing on deploying VM on GCP, virtualization technologies, server performance monitoring, and complex issue resolution. Ranjan also held the position of Technical Support Engineer (L1) at Aress Software, gaining experience in cPanel/WHM, billing systems, domain name management, and providing customer support. Ranjan began a career in software testing with an internship at Cozmo India Pvt Ltd in 2020. Ranjan holds a Bachelor of Engineering in Mechanical Engineering from Sandip Foundation's Sandip Institute of Engineering and Management and a Diploma in Mechanical Engineering from Sandip Polytechnic.
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