Abdelaziz Abdella

Abdelaziz Abdella has a diverse work experience spanning several industries. Abdelaziz started their career at Talabat in 2009 as a Customer Service Representative, where they handled incoming and outgoing calls and orders, ensured customer satisfaction, and resolved complaints. Abdelaziz then worked at SAUDIA AIRLINES as a Secretary, where they managed communication, translated documents, and coordinated with other departments. In 2014, Abdelaziz joined Subhi & Lavender Group as an IT Technical Support Specialist, providing first and second-level technical support, managing user accounts and passwords, and resolving support tickets. Abdelaziz later became a Content Specialist at Souq.com in 2017, where they focused on content management. From 2019 to 2020, Abdelaziz worked at Uhaul as a Customer Support Specialist, assisting customers and addressing their concerns. In 2020, they joined CGI as a Service Desk Technician, handling technical support queries. Currently, Abdelaziz is employed at Taos as a Technical Support Specialist, where they utilize their technical skills to provide support to users. Overall, Abdelaziz has gained extensive experience in customer service, technical support, and general administration roles throughout their career.

Abdelaziz Abdella has a diverse education history in the field of Information Technology. Abdelaziz started their academic journey by completing their high school education at Eritrean International School from 2006 to 2009, where they focused on science-related subjects.

In 2011, Abdelaziz enrolled in Kolej Metropolitan and pursued a Bachelor of Science (Hons) in Information Technology. Abdelaziz dedicated four years to this program, as they completed it in 2015. During this time, they gained comprehensive knowledge and skills in various aspects of information technology.

To further enhance their knowledge and expertise in IT, Abdelaziz obtained additional certifications. In August 2020, they completed the Google IT Support Professional Certificate provided by Google. This certification equipped him with the necessary skills to provide technical support in IT settings. Furthermore, in September 2020, Abdelaziz completed the CompTIA A+ (220-1001) Cert Prep 1: The Basics through LinkedIn. This certification further solidified their foundational understanding of IT.

Following their certifications, Abdelaziz joined Npower Canada in 2020 as a Junior IT Analyst. This experience allowed him to apply their theoretical knowledge in a practical setting, further honing their skills and expertise in the field of information technology.

Overall, Abdelaziz Abdella has a strong educational background in information technology, including a bachelor's degree, additional certifications, and practical experience as a Junior IT Analyst.