Amber Kelpe Dean

Amber Kelpe Dean has a diverse work experience spanning multiple industries. Amber started their career as a Reservations Manager and later took on roles as an Accounts Receivable Manager and Accounts Payable Specialist at Holiday Inn Boise Airport. Amber then transitioned to Crucial Technology, where they worked as an Order Management Representative and gained expertise in customer support and state tax laws. At Cougar Mountain Software, Amber served as a Software QA Specialist and Technical Support, where they conducted software testing and prepared training materials. Amber then worked at Reel Foods Fish Market as a Network-Security Admin and Fish Monger, handling network management and customer service. Amber joined Taos as a Service Desk Specialist, where they improved processes, built client relationships, and managed support tickets. Amber later took on roles as a Service Desk Lead, Transition Engineer & Salesforce Admin, Business Systems Analyst, and IT Developer. Currently, Amber works at IBM as a Business Analyst and IT Developer.

Amber Kelpe Dean has a strong educational background in the field of technology and information systems. Amber completed their Bachelor of Science degree in Information Security from ITT Technical Institute between 2008 and 2010. Prior to that, from 2006 to 2008, they obtained an Associate of Science degree in Computer Network Systems, also from ITT Technical Institute. Furthermore, Amber has an additional certification in ITIL Foundation from Loyalist Certification Services, although the specific month and year of completion are not provided.