Joseph McKercher

Operations Center Administrator at Taos

Joseph McKercher worked at Taos as an Operations Center Administrator, ensuring adherence to organizational and client values for system hardware, operating systems, software systems, and related procedures. Joseph provided first-line support for internal customer calls, emails, and support tickets, as well as proactively monitoring production networks, servers, applications, and services. Joseph also served as a Service Desk Technician, diagnosing technical issues related to PC operating systems, applications, network, servers, and peripherals, and performing security administration functions.

Prior to that, they worked at HP Enterprise Services as a Mail Processing agent (MERS). In this role, they processed mail from a database, gathering data from documents to query for the loan referenced. Joseph also assisted co-workers and achieved high scorecards during their time there.

Joseph McKercher attended Boise State University from 2007 to 2009. However, there is no available information about the degree or field of study that they pursued during their time at the university.

Links

Timeline

  • Operations Center Administrator

    March, 2012 - present

  • Service Desk Technician

    February, 2011

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