RL

Rick Lewis

02 Technical Support Representative at Taos

Rick Lewis has a diverse work experience spanning several industries. Rick began working as a Warehouse Manager at Videon Inc. in 1983, where they managed inventory and supervised distribution to retail outlets. From 1986 to 1988, they worked as a Head Inventory Auditor at Southland Corporation, conducting inventory audits at various locations. In 1988, they transitioned to Micron Technology as a Chemical Handler Trainer, responsible for handling hazardous materials and training others on safety protocols. Rick then worked at DIRECTV as a Senior Customer Care Representative from 1997 to 2001, where they resolved customer issues and troubleshooted satellite systems. At Wells Fargo from 2001 to 2003, they served as a Phone Banker II, addressing client concerns and recommending financial tools. Starting in 2004, Rick worked at Hewlett-Packard as a Technical Solutions Rep IV, analyzing and providing solutions for consumer products. Rick'srole included creating documentation and ensuring customer satisfaction. Most recently, they joined Taos in 2016 as a Technical Support Specialist I, where they offer technical support, problem resolution, and incident management to technology users.

Rick Lewis attended Boise State University and obtained a Bachelor's Degree in Multidisciplinary Studies in 2015. Additionally, they have some education experience at The College of Idaho, focusing on Business and Mathematics. However, no specific degree or completion date is provided for this institution.

Links

Timeline

  • 02 Technical Support Representative

    January 1, 2022 - present

  • Technical Support Specialist I

    October, 2016

  • Technical Consultant

    August, 2016