April Dauzat

VP, Global Client Success Organization at TapClicks

April Dauzat has a diverse work experience spanning various industries. April most recently served as the VP of Global Client Success Organization at TapClicks, where they led a team of 16 CSMs and 3 managers globally. During their tenure, they successfully implemented a new Customer Success methodology that resulted in a significant increase in annual incremental revenue and improved customer retention. Prior to this role, April held the position of Director of Global Client Success Organization at TapClicks, where they contributed to the development and delivery of their marketing operations and analytics platform.

Before joining TapClicks, April worked as the VP of Global Business Development at Harte Hanks, a global marketing services firm. Here, they specialized in multi-channel marketing solutions and played a key role in defining, executing, and optimizing the customer journey for their clients. Earlier in their career, they served as the Vice President of Customer Success at Tru Measure and Director of Revenue and Product Owner at Maps.com.

April's experience also includes roles at MediaNews Group, where they served as the National Digital Product Owner, and The Denver Post, where they worked as the VP of Advertising, overseeing a team of multimedia sales executives. April also has entrepreneurship experience as the Owner of EuroBath & Tile, a business focused on providing design-driven products and services to trade partners and their clients.

April began their career as a Sales Executive at Rocky Mountain News before moving on to Denver Newspaper Agency, where they became the Real Estate Advertising Sales Manager, leading a team of multimedia sales executives and managing various digital and print product implementations.

Throughout their career, April has demonstrated strong leadership skills, a strategic mindset, and a track record of driving revenue growth and customer success.

April Dauzat has obtained a Bachelor's degree in Business Administration and Management, General from Metropolitan State University of Denver. April has also received a certification in Product Management, although the institution and specific details of this certification are not provided.

Links

Timeline

  • VP, Global Client Success Organization

    January, 2022 - present

  • Director, Global Client Success Organization

    December, 2020

  • Director, Enterprise Sales & Strategy

    December, 2018