Briena P. is a multi-unit senior operations leader with over 15 years of experience driving teams and operations across various environments. Briena previously served as a Customer Service Manager at eBay Enterprise, overseeing a team of over 400 agents and successfully managing a $2M portfolio. Currently, Briena works as a Group Operations Director at Target, where they lead operations in a sortation center and manage over 75 team members while improving productivity and team outcomes. Briena holds a Bachelor of Science in American/U.S. Law from the College of Coastal Georgia.
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