Kelsey Sortland is a Senior Manager of UX Research at Target, where they have been since 2023. They previously held the position of User Research Lead at Target from 2022 to 2023. Kelsey has extensive experience in user experience design, having worked as a Senior UX Designer at Major League Baseball from 2016 to 2021 and as a Freelance UX Consultant at Time Inc. from 2014 to 2016. They began their career with a degree in Journalism & Mass Communications from Drake University, where they also minored in Graphic Design and Spanish.
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