Tsitsi Munetsi

Tsitsi Munetsi has a diverse work experience in the field of technical support and data analysis. Tsitsi started their career as a Technical Operations Support Analyst at Expedia Group in December 2019, where they used SQL queries and Excel spreadsheets to generate data and resolve requests. Tsitsi also monitored systems and troubleshooted errors, and evaluated user problems using test scripts and probing questions.

In 2020, Tsitsi worked as an Adjunct Professor at Collin College, and then joined NTT DATA in June 2021 as a Technical Support Analyst. At NTT DATA, they worked with MS Excel and Access to update and keep record of inventory, offered remote support for clients, collaborated with vendors, reduced response time for support tickets, and patched software for security and data protection.

Their most recent role was as a Campaign Support Analyst at Targetbase, starting in March 2023. Further details about this role, such as the responsibilities and duration, were not provided.

Tsitsi Munetsi obtained an Associate of Science (AS) degree from Collin College from 2011 to 2014. After that, Tsitsi pursued a Bachelor's degree in Mathematics with a minor in General Business at Texas A&M University-Commerce, completing it between 2015 and 2016. Later on, Tsitsi went on to earn a Master of Science degree in Mathematics from the same university, completing it between 2016 and 2018.

In terms of additional certifications, Tsitsi obtained a Tableau Analyst certification from Tableau, LLC in July 2020. Additionally, in June 2020, Tsitsi completed the Data Science & Analytics Career Paths & Certifications: First Steps program offered by LinkedIn.