B. Gail Wicks

B. Gail Wicks currently serves as a Telephony Analyst at Tarrant County 9-1-1 District, a position held since March 2019, where responsibilities include monitoring, verifying, and maintaining systems associated with 9-1-1 call processing. Wicks has extensive experience in the telecommunications sector, including roles as an Independent Business Owner providing consultancy since 2010, and as a Service and Project Manager at OmegaTeleServe from 2013 to 2017, coordinating MPLS and VoIP migrations for enterprise clients. Previous positions include Sr. Implementation Project Manager at Intrado, Area Manager E9-1-1 Sales and Support at AT&T, and Communications Technician at Southwestern Bell Telephone/AT&T. Educational background includes studies at Dallas Baptist University, Tulsa Community College, Ayers School of Business, and the Center for Learning, with a focus on business, accounting, and clerical studies.