Roxana Rivera

Roxana Rivera is a seasoned professional with extensive experience in client engagement, customer service management, and account development. Currently serving as a Client Engagement Executive at TAS United, LLC since July 2020, Roxana has held various leadership roles, including Customer Service Department Manager and Programming Department Team Leader. Prior to TAS United, Roxana worked as an Independent Travel Agent at My Evolution Travel from April 2016 to May 2022, and spent over a decade at MAP Communications as an Account Developer/On Call Specialist, where responsibilities included managing the sales intake process and training sessions. Earlier career roles include Front Desk Manager/Night Auditor at Diamond Palace Hotel and Customer Service Assistant Manager at Marketing Development Corp. Roxana holds an education from American Intercontinental University, earned between 2002 and 2004.