Aldrin Capili is a Senior Technical Account Manager at TaskUs, where they currently leverage their ITIL certification and extensive experience in customer service and technical account management. With a background at STARTEK, Aldrin managed key clients such as Amazon and GrubHub and held roles including IT Technical Account Manager and Incident Manager. Prior to that, they served as a Customer Service Representative at Convergys and were a Supervisor at StarTek's IT Global Service Desk from 2012 to 2013. Aldrin obtained a Bachelor of Science in Business Administration with a focus on Computer from Baliuag University in 2004.
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