Alejandra Alzate is an Operations Manager and international negotiator with over five years of experience in the BPO industry. Currently managing operations at TaskUs, Alejandra oversees a team of up to 150 FTEs while maintaining client relationships and driving KPI performance. In previous roles at Teleperformance, Alejandra demonstrated strong analytical skills and strategic thinking, successfully implementing action plans to improve customer services and retention. Alejandra holds a degree in International Business from Universidad EAN and a background in animal sciences from Universidad Nacional de Colombia.
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