Astrid Gutierrez is a Senior Director specializing in Customer Experience and Operations, currently overseeing operations for multiple clients across various markets. They possess extensive experience in managing teams, P&L, client relationships, and performance metrics, demonstrated through previous roles at Sutherland Global Services, Affiliated Computer Systems, and TaskUs. Astrid has successfully developed and implemented strategic plans aimed at maximizing efficiency and customer satisfaction while ensuring compliance with industry standards. They hold degrees in Information Technology and Computer Programming from Universidad Autónoma de Nuevo León and Instituto de Computacion Monterrey, respectively.
This person is not in any teams
This person is not in any offices