Carolina Cobos Dereix is a senior operations executive with over 17 years of experience in leading BPO and customer experience operations across LATAM. Currently serving as Vice President of Operations at TaskUs, Carolina has a proven track record in site launches, customer journey transformation, and financial leadership, successfully scaling teams to over 1,600 FTE. Carolina has held significant roles at notable companies such as itelCX, Alorica, and Teleperformance, where they excelled in operational efficiency and multicultural team development. Carolina holds a Bachelor’s degree in Business Administration from Universidad EAN and is committed to driving growth and resilience in financial services across the region.
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