Cecilio Tualla is a seasoned professional in the BPO industry, serving as the Director of Operations at TaskUs since 2019. With over a decade of experience, Cecilio has held various roles including Senior Operations Manager at iQor and Operations Manager at both Sitel and eTelecare International. They began their career as a Technical Support Representative and have developed expertise across multiple functions including quality assurance and workforce management. Cecilio holds a Bachelor of Arts in Development Economics with Computer Applications from San Beda College, which they obtained in 2002.
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