David Cuervo is an accomplished Operations Manager with over seven years of experience in the call center industry. They have effectively managed teams of up to 120 agents, demonstrating expertise in workforce management, quality assurance, and coaching. David previously held roles as a Team Manager at Concentrix and a Production Team Manager at Sutherland before progressing to Assistant Operations Manager at Accedo Technologies. Since 2023, they have been leading operations at TaskUs while pursuing a degree in Business Administration and Management at Asturias Corporación Universitaria.
Location
Cali, Colombia
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