Donald Rastetter is an experienced operations leader and PCEP™ certified Python programmer, currently serving as Operations Manager at TaskUs. With over 10 years in contact center and operations, they have successfully managed large-scale remote teams, developed onboarding and mentorship programs, and led cross-functional projects. Donald's expertise lies in leadership development, team building, and culture growth, and they are passionate about applying their skills in tech-driven leadership and analytics. Previously, they held significant roles at Great Lakes Higher Education Corporation, where they managed a large-scale contact center transition, enhancing performance and engagement.
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