Gaurav Shukla has demonstrated strong expertise in customer service and content moderation. As a Customer Care Executive at Teleperformance from November 2022 to November 2023, Gaurav effectively handled customer inquiries, resolved issues promptly, conducted surveys, and generated reports based on customer feedback. Gaurav then transitioned to TaskUs, where there has been a brief engagement as a Content Moderator in April 2024, responsible for ensuring content compliance with platform policies. Currently serving as a Teammate at TaskUs since March 2024, Gaurav continues to build on professional skills while pursuing an A+ degree from Awadhesh Pratap Singh University (APSU), expected to complete in 2025.
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