Hershey Sampaga

Hershey Sampaga is a seasoned BPO professional with extensive experience in client services, quality management, and compliance. From 2000 to 2011, they held various roles, including Quality Monitoring Specialist at eTelecare International and Client Services Manager at PRC. They progressed to become a Training and Quality Manager at TeleTech Customer Care Mgmt. Phils. Inc., before taking on leadership positions such as Compliance Director at C3/CustomerContactChannels, Inc. and Principal Client Services Manager at Alexander Mann Solutions. Currently, Hershey serves as a Senior Client Services Manager at TaskUs, showcasing a robust background in enhancing client relations and operational excellence. They earned an AB in Political Science from Ateneo de Manila University in 1997.