Jack Kosher Marquez is a seasoned BPO leader with over 13 years of experience in operations, talent development, and client management. Until May 2025, they held the position of Senior Operations Manager at ePerformax, where they led performance strategy and service delivery for telecommunications, retail, and financial accounts, fostering a high-performance culture and mentoring leaders. Jack’s background includes serving as an Instructor at Romblon State University and in various leadership roles at ePerformax, where they focused on exceeding performance targets and optimizing operational processes. Currently, they are a Senior Operations Manager at TaskUs and actively exploring new opportunities to continue making a meaningful impact.
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