Janice Sarino

Janice Sarino is an Operations Manager with 12 years of experience in the BPO industry, including over 8 years in leadership roles. Currently, they work at Foundever, where they drive operational excellence and focus on enhancing customer experience. Janice holds multiple certifications, including in Data Storytelling, Lean Six Sigma, and Business Relationship Building, which inform their approach to data analysis and process optimization. They have a proven track record of leading high-performing teams and are deeply committed to continuous improvement and collaboration. Prior to their current role, Janice held positions at Alorica, Sutherland, and TaskUs.