Jenendra Kanwal

Jenendra Kanwal is a seasoned operations executive with extensive experience in the BPO sector, currently serving as Vice President Operations and Site Leader at TaskUs since July 2021. Previously, Jenendra held the role of Site Director - Operations at Concentrix from April 2017 to July 2021, where responsibilities included managing site operations delivery across multiple accounts in various sectors, fostering employee satisfaction, and implementing strategic business plans for revenue growth. Jenendra's career began at Convergys, where a 15-year trajectory included roles ranging from Director of Operations to Customer Care Executive, with a consistent focus on client service quality, process improvements, and team development. Jenendra holds a Bachelor of Commerce degree from Delhi University and a high school diploma from Frank Anthony.