Jonas Roxas is a seasoned professional in BPO operations management, with a strong focus on client partnership and staff development. With a career spanning from technical support to senior operations roles at various organizations, including Convergys, TaskUs, and Alorica, they have demonstrated a proven ability to identify organizational improvement opportunities and implement effective strategies. Currently serving as the Senior Director of Operations at TaskUs, Jonas continues to leverage their extensive experience in contact center operations to drive performance and collaboration across diverse industries.
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