Julius Catan

Julius Catan is a WFM Senior Manager at TaskUs with 16 years of experience in the BPO industry, focusing on Workforce Management for over 14 years. They have excelled in real-time management, scheduling, capacity planning, and forecasting, and are currently involved in process standardization and the establishment of a Center of Excellence. Previously, Julius held managerial roles at Teleperformance, overseeing significant campaigns and leading teams of schedulers and supervisors. They are pursuing a degree in Mathematics Teacher Education at the University of Mindanao.