Junalyn (JC) Capitle is a seasoned BPO professional with 20 years of call center experience, currently serving as the Director of Client Services at TaskUs since 2023. Previously, they held the role of Senior Manager Client Services at TaskUs from 2018 to 2023 and worked as Operations Manager and Client Services Program Manager at Alorica Philippines, Inc. between 2011 and 2014. They possess excellent leadership, data analysis, and communication skills, and are dedicated to developing profitable client relationships while enhancing team performance. Junalyn holds a Bachelor of Architecture (BArch) from the Mapua Institute of Technology, earned in 2002.
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