Jyotsna Sharma

Jyotsna Sharma is a detail-oriented professional currently serving as an Operations Manager at TaskUs, specializing in operations within the fin-tech and e-commerce sectors. Prior to this role, Jyotsna held various positions at Concentrix, including Deputy Manager, Assistant Manager, and Team Lead, where they led teams, ensured performance metrics were met, and fostered team development. Before that, they gained experience as a Senior Practitioner and Customer Care Executive, further enhancing their expertise in knowledge process outsourcing services and customer relationship management. Jyotsna holds a Bachelor of Technology degree from Uttar Pradesh Technical University.