Laura L. Roa P. is a highly accomplished Operations Manager with over 6 years of success in the outsourcing/offshoring industry. They began their career in customer service at Accedo Technologies and Sitel Group before transitioning to leadership roles, most recently serving as an Operations Manager at TaskUs. Laura holds a degree in Geological Engineering from the Universidad Pedagógica y Tecnológica de Colombia, where they studied from 2013 to 2018. Known for their expertise in data analysis, information technology, and robust communication skills, they excel at building valuable relationships and navigating complex situations.
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