Liberlyn Santos is a Quality Manager with over 16 years of experience in the BPO industry. Currently serving as a Quality Assurance Manager at TaskUs since 2022, Liberlyn has held various roles, including Quality Manager and Associate Manager at Sutherland from 2010 to 2021. Prior to that, they worked as a Medical Data Encoder at SV HUMAN RESOURCES PRIVATE LIMITED and a Customer Service Representative at NCO Group. Liberlyn holds a Master of Management from the University of the Philippines and a Bachelor of Science in Nursing from Dr. Carlos S. Lanting College.
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