Lisa Serba is a Vice President of Operations at TaskUs, bringing extensive experience in the outsourcing and offshoring industry. They previously served as Site Director at Concentrix from 2018 to 2023 and at Convergys from 2007 to 2018. Lisa has a strong skill set in Service Delivery, Operations Management, Call Center Development, Service-Level Agreements (SLA), and Customer Satisfaction. Currently, they are pursuing degrees in Business Administration and Management at both Brock University and the Toronto School of Business.
This person is not in any teams
This person is not in any offices