Markko Milan is a Quality Manager specializing in process improvement and quality development, holding a Six Sigma Certification. With over 10 years of experience in the BPO industry, Markko has worked across various sectors including airline, retail, and social media. Markko held the position of Quality Supervisor at Concentrix from 2010 to 2021 and has since progressed to roles such as Deputy Manager at WNS and Quality Assurance Manager at TaskUs, both of which are currently held. Markko also served as a Quality Lead at Accenture and is currently an Assistant Quality Manager at IGT Solutions. Markko earned a Bachelor's degree in Registered Nursing from Our Lady of Fatima University.
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