Mary Ann Alto has extensive experience in workforce management, having worked in various roles across multiple companies. At Sitel Group from March 2015 to September 2018, Mary Ann held positions including Real Time Analyst, Resolution Specialist, Inbound Customer Service Representative, Workforce Manager Apprentice, Workforce Supervisor, and Workforce Coordinator. Subsequently, Mary Ann served as Global Workforce Manager at Foundever from October 2022 to January 2025. Currently, Mary Ann is the Manager of Workforce Management at TaskUs, a position held since January 2025.
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