Melanie Hagan

Melanie Hagan is the Senior Director of Operations at TaskUs, where they lead delivery teams across the Adria region, supporting colleagues and clients in multiple countries. With extensive global experience in managing complex customer operations, Melanie has held leadership roles in organizations such as eBay, Concentrix, and Communicorp Group, achieving significant growth and operational excellence. They possess a strong background in sales operations and are dedicated to creating a people-first culture while optimizing revenue and enhancing customer experiences. Melanie holds multiple honors and degrees from the Graduate School of Business at the University of Cape Town.