Michelle Fernandez, CLSSYB, is a Senior Quality Assurance Manager at TaskUs. With previous roles as a Quality Assurance/Customer Experience Manager and Supervisor at Afni Philippines Inc., Michelle has extensive experience in quality analytics and customer service. Prior to that, Michelle worked at IBEX | Global in various positions, including Quality Analyst and Global Reports Analyst, where they contributed to performance tracking and training initiatives. Michelle holds a Bachelor’s Degree in Computer Science from De La Salle-Araneta University.
Location
Philippines
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