Monica Aranilla is an experienced professional with a diverse background in customer service and virtual assistance. Currently serving as a Virtual Assistant since March 2015, Monica manages customer service processes and develops systems for process improvements. Previous experience includes roles as a Customer Service Specialist at TeleTech Philippines, where assistance was provided to Hewlett-Packard device end-users, and at Xerox, focusing on the credentialing of medical practitioners. Additionally, Monica has been a Customer Service Representative at TaskUs since October 2021, further enhancing skills in managing communications and documentation.
Location
Bacoor, Philippines