Oliver Mendoza has extensive experience in operations management, currently serving as a Senior Operations Manager at TaskUs since October 2019, where responsibilities include overseeing 400 - 500 full-time equivalents (FTEs) and ensuring key client KPIs are met while maintaining employee satisfaction. Prior to TaskUs, Oliver held a similar position at Sitel from October 2007 to October 2019, during which various management roles included Quality Assurance Manager and Operations Manager, overseeing performance and development of teams and ensuring effective communication between management and associates. Oliver holds a Bachelor of Science in Commerce with a focus on Banking and Finance from Saint Louis University (PH), earned between 1987 and 1991.
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