Oswaldo Prieto

Oswaldo Prieto is a seasoned BPO professional with over 13 years of experience in leadership roles across Operations, Quality, and Training. They have successfully managed teams exceeding 2,500 employees, driving performance improvement and process optimization at notable companies like Teleperformance and currently at TaskUs as Operations Manager. Oswaldo's past roles include Director of Operations, Senior Operations Manager, and Senior Sales Trainer, where they focused on team development and strategic decision-making. They are also pursuing a Bachelor's degree in Industrial and Organizational Psychology at Universidad de Antioquía and an MBA at Corporación Universitaria Americana.