Pankaj Saini

Pankaj Saini is an Operations Manager currently overseeing multiple lines of business at TaskUs, where they manage end-to-end processes with a headcount of 300 people. With a strong focus on SLA adherence, quality management, and financial metrics, Pankaj is dedicated to promoting organizational values and ethics. Prior to their role at TaskUs, they gained valuable experience at Teleperformance as a Manager of Operations and held various positions at Craftech BPO, including Team Lead and Process Associate. Pankaj holds a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Rajasthan Technical University, Kota.