Paul Anthony Espeleta is an experienced operations leader with a strong background in the outsourcing and offshoring industry. Currently serving as the Vice President of Operations at TaskUs, they oversee strategic planning and operational management, focusing on client satisfaction and continuous improvement. Previously, as Site Director at Concentrix, they implemented initiatives that enhanced workforce planning and customer satisfaction. Their career also includes roles at Convergys and Sykes, where they honed leadership and technical skills. Paul holds a Bachelor of Science degree in Computer Engineering from Cebu Institute of Technology.
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