Phoebe Kate Rivera is an experienced professional in the field of IT and fraud prevention, currently serving as a Fraud and Risk Associate at TaskUs since June 2024, following a prior tenure in the same role from November 2021 to December 2023. In these positions, Phoebe was responsible for user acceptance testing, operational risk control validation, documentation, and supporting regulatory audits. Before joining TaskUs, Phoebe worked as an IT Helpdesk technician at Adventus and provided desktop support engineering at NTT Ltd., where technical incident resolution and customer service were key focus areas. Phoebe holds a Bachelor of Science in Computer Science from Pamantasan ng Cabuyao, earned in 2017.
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