Poonam Bharti

Poonam Bharti is currently an Operations Manager at TaskUs, bringing over seven years of experience in managing large teams and ensuring high-quality customer service at Teleperformance. Starting as a Team Leader and advancing to Assistance Manager and then Operations Manager, Poonam has demonstrated strong skills in people management and customer relationship management. Poonam holds a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from Lovely Professional University and possesses multiple certifications in Project Management and Lean Six Sigma. Their commitment to excellence and innovation has led to successful process improvements and cost reduction initiatives in their roles.