Pragati Shrivastava is a seasoned professional with a diverse background in customer relations and business analysis. Currently serving as a Team Lead at TaskUs since September 2020, Pragati excels in addressing customer queries through various communication channels. Previously, Pragati held the position of Guest Relations Officer at Barbeque Nation Hospitality Ltd. from January 2017 to March 2020 and worked as a Senior Business Analyst at Bonaz Capital for a brief period in 2016. Pragati holds a Master of Business Administration (MBA) with a focus on human resources from Devi Ahilya Vishwavidyalaya, Indore, and a Bachelor of Commerce (B.Com) from Jyoti Senior Secondary School.
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