Raiza D. is an accomplished professional with extensive experience in client services and operations management. Currently serving as the Director of Client Services at TaskUs since March 2021, Raiza previously held the position of Senior Client Services Manager, where initiatives led to enhanced client relationships, increased revenue, and improved customer satisfaction. Prior to TaskUs, Raiza worked at Inktel Contact Center Solutions from 2009 to February 2021, holding various roles including Operations Manager, Account Executive, Quality Assurance Manager, and Quality Assurance Coach. In these positions, Raiza focused on client relations, operational performance, quality standards, and team training, establishing strong partnerships and contributing significantly to organizational success.
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